First Floor 200

Worle Parkway, W-s-M, North Somerset, BS22 6WA

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Mon - Fri 8.30 - 18.00

Weekend CLOSED

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Customer Enquiry

01934 756 400
info@firstclasscomms.co.uk

First Floor 200 Worle Parkway

W-s-M, North Somerset, BS22 6WA

}

Mon - Fri 8.30 - 18.00

Weekend CLOSED

Customer Enquiry

01934 756 400

Haynes

A globally recognised publisher of practical information

Quote

Introduction

Haynes is a household name and a true family business. John Haynes OBE wrote and published his first book ‘Building an Austin 7 Special’ whilst he was still at school in 1956. He wrote two more ‘Special Builders’ manuals while doing his National Service in the RAF. The first official Haynes Owners Workshop Manual, for the Austin Healey ‘Frogeye’ Sprite, was published in 1966.

The Challenge

With offices all across the world, Haynes needed a reliable mobile provider who they could build a long-term relationship with and trust to manage the company mobiles. Specifically, a company who would work with them, keep an eye on the costs and suggest better tariffs depending on where the users travelled.

FCC always deliver, they keep us up to speed with our mobile costs specifically when the charges actually happen, to help control any unnecessary bill shocks. Very happy with the service we receive which is quick, accurate and our account is now professionally managed.

Andrew Pound

IT Systems Manager, Haynes Publishing

The Solution

FCC created a bespoke roaming tariff on the O2 network which meant in over 50 countries, all of which are outside of the EU, the cost per user would only be £5.00 a day to use their UK voice, texts and data tariff.

Usage and costs are now monitored on a daily basis, and when unusual or higher than normal activity occurs the UK IT team are now notified through the FCC monitoring tools. Regular meetings take place to deliver a best practice working relationship where both businesses win.

Putting you in control

Are you worried about a mobile bill shock?

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